Senior Solution Specialist (CDP)

PangoCDP cần tuyển vị trí Senior Solution Specialist (CDP) làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh. Chi tiết công việc như sau:

Mô tả Công việc

• We’re looking for a Senior Solution Specialist that is a mix between marketing creativity and system capability to build up customer specific solutions related to CDP, CRM or Loyalty.
• Manages the complexity of data & system integration, able to bring up a do-able proof of concepts
• Developing use case, automation workflow to prove the benefit of the CDP to C-Level in long run
• Working directly with CEO, Business Director & Solution Manager to align the solution and the allowed budget in sales/pilot phase
• Continuing with review and enhance the solution, use cases that applied to enterprise in maintaining phase
• If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
• Understand Customer Needs: Meet with customers, understand their needs, and assess how our products or services can help address those needs.
• Product or Service Analysis: Gain a deep understanding of our product or service and present its features and benefits to customers in a clear and persuasive manner.
• Build Solutions: Create custom solutions based on specific customer needs and explain how our product or service can solve their problems.
• Set Up Tests and Demos: Create test models or product demos to illustrate how our product or service works and addresses customer issues.
• Support Sales Team: Assist the sales team in handling customer inquiries and feedback, and help them create and negotiate contracts.
• Collaboration and Communication: Interact closely with stakeholders within the organization to ensure that customer information and requirements are effectively communicated.

Yêu cầu Tuyển dụng

• High creativity and system understanding. Used to master one or more of the listed systems: CDP, Marketing Cloud, CRM, Loyalty.
• Customer retention, loyalty or CRM background is a MUST
• Experienced in building customer journey/customer engagement/customer retention flow for FMCG, Retail, F&B, …
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
• Proven ability to influence cross-functional teams
• Comfort with a fast-paced environment and changing requirements

Chế độ & Phúc lợi

• Competitive compensation based on qualifications.
• 13th-month salary and annual performance-based bonuses.
• Support for training expenses based on position level and expertise.
• Annual company trips and team-building activities.
• Regular bi-weekly “Fruit days.”
• Remote work options, at least one day per month, depending on the position level.
• Support for commuting expenses, taxi/Grab costs for work-related purposes, based on position level.
• Other benefits as per labor laws.
• A youthful, dynamic, comfortable, and friendly working environment with a high team spirit.
• Opportunities for personal and professional development.
• Networking opportunities with high-level professionals and C-level executives from major corporations.
• Working hours: Monday to Friday, from 8:30 AM to 6:00 PM.

Lưu ý khi nộp hồ sơ

Please send your CV to: [email protected]