YouNet Group cần tuyển vị trí Mango Digital - Senior Account Manager (open for Account Manager) làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh. Chi tiết công việc như sau:
Mô tả Công việc
ABOUT MANGO DIGITAL
Mango Digital is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.
Mango Digital is the pioneering Creative Agency powered by data intelligence.
Our competitive edge is rooted in data intelligence. To provide results-driven marketing solutions and maximize our client’s ROI, we offer in-depth insights into social user behavior, barriers, and triggers to enhance planning efforts. Moreover, we provide comprehensive SocialTrend analysis to facilitate brand-user engagement and meticulous identification of a pool of qualified social users for precise targeting.
ROLES & RESPONSIBILITIES
I. ACCOUNT: 70%
1. Client Services
- Continuously strengthen the relationship between Mango Digital with clients and business partners and enforce the agency’s culture and values
- Manage the day-to-day relationship with clients, building and maintaining strong working relationships so that they trust and value your opinions.
- Liaise with clients regularly – responding to briefs, attending meetings, status reporting, information seeking & researching, managing milestones and approvals.
- Manage client expectations and satisfaction on high standards on every campaign.
- Give good strategic advice to clients based upon keen understanding of marketing, brand-building; strong knowledge and experience of Digital platforms.
- Leading a team to provide the utmost level of client service.
2. Project management
- Collaborate with internal team to develop plan and lead presentations
- Account-manage and deliver end-to-end digital campaign and project performance.
- Monitoring campaign and project performance, timelines, human resources and budgets and report on these regularly to the Account Director/Managing Director.
- Identifying and resolving issues before they arise.
- Completing projects to a specific schedule and within an agreed budget & KPI.
- Using your communication skills to push clients, and the internal team, creatively and strategically.
- Work collaboratively with other internal teams, including Planning, Creative, Media and other companies in YouNet Group (Buzzmetrics, YouNet Media, YouNet AM, Fanscom) to ensure the best result for client(s).
- Control project P&L to ensure the required profitability for Agency.
- Develop case studies that build the agency’s credential and reputation.
3. Team development
- Developing team members qualified for company business needs such as assigning jobs, managing team workload and performance, giving feedback to team members in a timely manner periodically.
- Deliver training and coaching to team members to enhance their skills and knowledge in client service, project management, and team management.
- Inspiring all the relevant teams, and solving everyone’s difficulties; listening to team member difficulties and motivating them; giving recognition for good performance as well as managing poor performance.
II. BUSINESS: 30%
1. Current Client
- Gaining trust and maintaining good relationships aim to promote the expansion of business with existing clients.
- Creating opportunities to grow business in terms of revenue on assigned accounts.
- Consulting client to the right direction based on agency’s capabilities and client’s need
2. New Client
- Supporting Head of Account & Managing Director to approach new clients for selling
- Acquiring new clients and new services for the agency is PLUS
Report to: Account Head
Promotion: Account Director (Senior Account Manager for Account Manager level position)
Yêu cầu Tuyển dụng
1. Experiences & Knowledge:
- At least 5 - 7 years digital agency in account management experience or related field.
- Great account management skill that is built on keen understanding of marketing, brand-building; strong knowledge and experience of Digital platforms (Creative, Social Content, Social Media, KOL/Community, Social Listening…)
- Significant experience in professional client relationship management.
- Excellent project management skills, with experience of managing budgets, human resources and schedules.
- Ability to manage multiple projects at a time while paying strict attention to detail and budgetary restraints.
- Has ability to work independently and supervise a team of 2-3 Account Executives/Senior Executive, Account Supervisor.
2. Skills:
- Excellent written and oral communication skills, presentation skill (both Vietnamese & English)
- Effective team management capabilities. Ability to manage your own workload and supervise the work of others concurrently.
- Good team working skills and the confidence to lead and motivate a team (not only Account team but whole project team also).
- Good analytical and organizational skills as well as communication skills.
- A persuasive and confident approach to creative projects
3. Personality:
- Proactive, positive attitude, creative thinking, strong problem solving/ troubleshooting skills, willing to learn, adapt and operate with a dynamic and fast moving working environment.
- Be able to perform under high pressure to meet deadlines and demanding targets.
Chế độ & Phúc lợi
- 13th month salary, annual bonus
- 12 days of annual leave & 5 days of sick leave
- Performance appraisals and promotion every year
- Standard health check
- Company trip, Year end party, Team building
- Occasion-based offerings: Birthday, wedding, maternity,…
- Parking support
- Equipment for work (PC / laptop)
- Free in-house entertainment facilities: table football, book tree, coffee and snack.
Ứng viên nên ghi nguồn Brands Vietnam trong tiêu đề email và thư xin việc (Cover Letter) khi ứng tuyển.
Hồ Chí Minh Mức lương:
Thương lượng / cạnh tranh Cấp bậc:
Trưởng phòng (Manager) Ngành nghề công ty:
Digital Marketing Bộ phận Chuyên môn:
Quản trị Khách hàng (Account Management / Client Services) Nộp hồ sơ:
https://job.younetgroup.com/job/senior-account-manager-open-for-account-manager-43953 Hạn nộp hồ sơ:
30-09-2024 (còn 22 ngày) Số lượt xem:
955 lượt xem
YouNet is the Leading Digital Transformation Group for Marketing powered by Social Intelligence.
Over 10 years of establishment and development, YouNet Group has always been a pioneer in applying social intelligence and technology in the field of digital marketing transformation, in order to bring about comprehensive marketing performance for customers in Vietnamese and international markets.
With the majority of clients being multinational companies and large-scale Vietnamese companies (most of our clients appear in the Fortune 500 and VNR500 lists), YouNet Group has uncountable industry practices related to brand management and multi-channel media, both internal and external. As a result, we have extensive experiences in media consulting, providing strategic solutions, and applying suitable technology products to help businesses catch up with the global 4.0 digital trend.
Thông tin Công ty
Tầng 2 Lữ Gia Plaza, 70 Lữ Gia, P.15, Q.11, Tp.HCM, Việt Nam Điện thoại
(028) 6264 6488 Email:
[email protected] Website:
https://www.younetgroup.com Số lượng nhân sự:
Từ 200-499 người
YouNet Media - Senior Social Insight Executive
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 22 ngày
Mango Digital - Copywriter Intern
- Hồ Chí Minh
- 3,000,000 VND
- còn 17 ngày
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 22 ngày
Mango Digital - Business Development Director
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 22 ngày
YouNet AM - Senior Strategic Planner
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 8 ngày
YouNet AM - Content Creative Intern
- Hồ Chí Minh
- 3,000,000 VND
- còn 22 ngày
Mango Digital - Senior Account Manager (open for Account Manager)
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 22 ngày
- Hồ Chí Minh
- 3,000,000 VND
- còn 12 ngày
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 11 ngày
YouNet Media - Business Development Executive
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 22 ngày
Mango Digital - Planning Manager
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 53 ngày
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 7 ngày
Fanscom - Tiktok Content Creator Specialist (Freelance)
- Hồ Chí Minh
- Thương lượng / cạnh tranh
- còn 11 ngày