Account Head (YouNet AM)

YouNet Group cần tuyển vị trí Account Head (YouNet AM) làm việc tại Hồ Chí Minh, mức lương thương lượng / cạnh tranh. Chi tiết công việc như sau:

Mô tả Công việc

ABOUT YOUNET AM

YouNet AM is a member of YouNet Group - The leading SocialTech Group creating value for enterprises by applying Social Technologies in a variety of business areas including sales, marketing, and operations.

YouNet AM was built to become the leading agency in Advocacy Marketing based-on Social Data Platforms which are Social Listening & Social Influencer.

With advanced social data & insights, we truly understand what motivates, inspires and excites communities, then provides results-driven marketing solutions and maximize our client’s ROI.

We are looking for an experienced Account Head, who will build, develop & co-ordinate the resources needed to service projects, build strategic account operational plans and balance the expectations of clients with the execution of work.

ROLES & RESPONSIBILITIES

1. Account Operations Management (60%)

Execute company‘s business target annually:

• Get involved in the annual business planning process.
• Define strategy & lead department to achieve the company‘s target revenue & project‘s P&L by winning clients satisfaction.
• Get involved in innovation projects for business‘ long-term growth.

Account Operations Management:

• Define/manage/optimize working processes to ensure the projects‘ operations effectiveness of internal & external departments.
• Understand and ensure the client‘s strategy is well executed.
• Cost management including internal and 3rd party costs, ensure project‘s margin.
• Client‘s happiness tracking & management.

2. Build and retain talent force for account unit (40%)

• Clear R&R (role and responsibility) of each member in the team, in project and in company.
• Understand and support members to perform according to account management KPI set & annual target.
• Train, re-train or request company to train members with specific skill set or knowledge.
• Pioneer leading innovation projects at dept level. Be exemplary for a proactive and disciplined attitude.

Yêu cầu Tuyển dụng

Knowledge

• Advanced Social Media Marketing.
• Digital marketing models and tactics.
• To be equipped: business planning & P&L management.

Skills

• Customer intelligence: ability to analyze & drive customer purchasing insights.
• Excellent written and oral communication skills.
• Excellent English skills.
• Excellent presentation skills.
• Effective team management capabilities.
• Strong problem solving/troubleshooting skills.
• Strong leadership & people management skills.

Experiences

• At least 5-7 years’ working experience in a Digital agency and 2-3 years in the Account Manager position.

Personality

• Innovative, flexible, strategic thinking.
• High sense of judgement & responsibility.
• Possesses high level of reliability, integrity and personal ethics.

Chế độ & Phúc lợi

Benefit: Basic salary, 13th month salary, Bonus

Report to: Vice Director

Promotion: Can be promoted to Account Director