[HCM][Agency] The Purpose Group: Job opportunity - Senior Account Manager

At The Purpose Group, no career paths are the same. We provide the structure to ensure success and the flexibility to accommodate you unique talents and needs. That is why our goal is to create the most sought-after career program that appeals to talents who seeks flexible and nurturing working conditions to work hard and play hard.

Account Management is the driving force that “bring ideas to life”

And unlike other agencies, our Account Management work is not mere project coordination. With TPG’s “third-model” strategy and business-focused approach, Account Management acts like Brand and Business Guard, taking ownership of brands and business challenges so that he/she can provide strategic inputs then translates into action plans. In TPG, Account Management is expected to embrace the business and brand issues, and to lead marketing planning as well as 360 communication development, which effectively address the issues, and demonstrate strong team leadership and project management capability to work with other business partners from planning, advertising, PR, digital, activation, and media in successfully implementing the plan.

They are the go-getters who make things happen. To do that, they work with the multi-functional team of creative, planners, network agencies, and suppliers to deliver heart and mind-opening communication that creates brand devotion. With the eagerness for account servicing and people management, they find rapport with client and aim to build a long-lasting relationship.

Roles & Responsibilities:

1. Build keen understanding and acquiring knowledge of consumers, brand, business, and clients
2. Have in-depth understanding of business issues and clients requirement to develop brands that address the business requirements
3. Lead multifunctional team to develop and implement 360 degree communication plan Develop client service process and enforce the process in regular basis
4. Manage, train and coach direct reports and junior account team of client service, project management, and team management, and 360degree marketing plan implementation
5. Continuously strengthen the relationship between TPG with clients and business partners and enforce the agency’s culture and values
6. Handle client service with excellence to ensure a smooth working process between Client and Agency and being compliant with company’s and client’s policies, and deliver clients’ satisfaction
7. Controlling client budget and revenue-cost, to ensure the required profitability for Agency
8. Regularly report the business results, business performance to clients and related stakeholders in the agency.
9. Develop case studies that build the agency’s credential and reputation
10. Acquiring new clients and new services for the agency is PLUS

Candidate profile

You will have solid account management skills and experience of working with clients from multiple sectors from a business benefit perspective. You will be well versed in delivering often-complex 360 marketing solutions and through your experience will be able to talk knowledgeably about the approach without relying on others.

This is very much a hands-on role and although you will have input from the Communication Director, Creative Director, you will be responsible for managing your clients and their projects independently, successfully and profitably.

Qualifications

You will be a self-starter with a positive, “can do” attitude. You will be level headed, dependable and calm under pressure. You will be capable of winning the respect and trust of clients and demonstrate leadership to manage creative and suppliers.

• Minimal 3-4 years working experience in marketing, advertising or communications capacity, with experience in handling integrated communication of >3 touch points
• A killer account management skill that is built on keen understanding of marketing, brand-building, and disciplines of Advertising, PR, Events and Digital
• Appreciation for detail and follow-through, great multi-tasker
• Great with people, strong interpersonal skills and team player
• Embrace changes and challenges, able to handle pressure well
• Professionalism, integrity & transparency
• Team leadership

Next steps

If you’re interested in the above position please email your CV to [email protected]. Please write “Application for (position) – (your name)” in the subject area of your email.

Example: “Application for PR Account Executive – ABCD”

We will process and screen your application and follow-up with an interview accordingly.

Looking forward to receiving talents’ application.

THANK YOU