[HCM][Agency] POPS Worldwide: Looking for Digital Account Manager

JOB DESCRIPTION

Purpose:

The Digital Account Manager will be responsible for developing and maintaining specific digital advertising customer relationships, communicating with clients and partners on a daily basisand supporting internal teams as well as sales team with digital advertising campaign fulfillment and performance. This position requires strong commitment to customer satisfaction and excellent analytical skills.

This role, working closely with others in various teams, will inspire and engage people in growing social communities leading to deeper loyalty, and track and report results.

Key Accountabilities:

• Obtaining required information from sales reps, advertising agencies and/or customers to ensure that all digital campaigns are complete, accurate, and processed on a timely basis.
• Coordinating the flow of information between advertisers, sales executives and Advertising Operations
• Managing customers’ expectations of campaign performance by reviewing and analyzing campaign metrics.
• Identifying and pursuing upsell opportunities with existing customers as well as acquiring sales prospects.
• Assisting the Sales Team with customer and prospect research and organizing sales collateral.
• Monitoring accounts receivable, resolving billing and processing issues, and assisting with collections.
• Supervising & evaluating strategic as well as creative solutions presented to clients at all types of campaign development.

Requirements:

• Understanding (or the ability to gain an understanding) of digital advertising products.
• Friendly, firm, organized communications skills.
• Strong initiative. Good sense of anticipation. Excellent follow-through and follow-up.
• Appreciation for the effort, skill and process needed to “sell”. Understanding of “hunter” sales person’s mentality and motivation.
• Desire to build and nurture relationships with customers and sales representatives.
• Demonstrated analytical skills and experience. Aptitude for digital sales analytics.
• Willingness to be measured on results.
• Confidence. Backbone.
• Ability to multitask, work under pressure and meet deadlines.

Qualifications:

• High responsibility, enthusiasm and owning the job
• Honesty, integrity
• Good team work skill
• Suitable to the company culture with 4 core values (Labor, Learn, Laugh, Love)

Candidate interested in this position, please send your cv’s to Mr. Long via mail box: [email protected]

Phone: 0901 353 866