[HCM][Agency] MSLGROUP (Viet Nam): Community Manager

We are looking for: Community Manager

You Should Be Best At

  • Public Relation Media & Digital Online - Digital Marketing

What You Will Do

  • Are you a digital native? Passionate about cultural trends and all aspects of social from content creation to social analytics?

  • We are looking for a Community Manager to join our growing team at MSLGROUP Vietnam.

  • The Community Manager drives the engagement for our clients’ social communities and builds strategies to grow reach and followers.

  • The Community Manager monitors online conversations, participates in those conversations to build visibility for our clients’ products as well as incite brand engagement.


RESPONSIBILITIES
• Design and maintain editorial calendars
• Manage content for all social media channels (Facebook, YouTube, Instagram, Zalo, etc.) including writing for status posts, blog posts, live broadcasts, etc.
• Monitor conversations and escalate as necessary following client guidelines
• Review and respond to user comments, consumer complaints or questions to ensure positive communities
• Manage daily operations and technicalities of the channel or page
• Build a social presence in community groups and activate these groups for client campaigns
• Identify and engage social influencers to foster dialogue and promote client campaigns
• Report and provide data from analytics tools and channel insights

What You Are Good At

• +3 years of experience in a digital / social agency
• Digital savvy with good understanding of popular social networks including design, functionality and users
• A creative thinker with a logical approach to content curation
• Strong copy writing skills
• Excellent communication skills
• Experience in client servicing
• Highly organised self-starter
• Vietnamese native with good knowledge of English

All applicants should have the following basic skills and qualifications:
1. High literacy of computer and office software.
2. Good attention to detail
3. Strategic thinking and innovative approach
4. Good sense of business and be presentable

Work Location: Ho Chi Minh

Salary: Negotiable

What We Can Offer

  • Motorcycle allowance and Taxi/Car for business
  • Monthly lunch & mobile allowance
  • Net paid for Social Insurance and Bao Viet Health Insurance

We are looking forward to receiving your application via email to: [email protected]

About Our Company

MSLGROUP VIETNAM - Vietnams Leading Public Relations Agency River Garden, 170 Nguyen Van Huong Street, Thao Dien Ward, District 2, HCM City

Mr. Tran Binh Minh

Purchasing Manager

[email protected]


Company size: 25-99

MSLGROUP Vietnam - Vietnam’s Leading Brand Communications Consultancy joint-ventured with Saatchi & Saatchi, is a global advertising agency network with 140 offices in 76 countries and over 6,500 staff. It was founded in London in 1970 but now headquartered in New York. The parent company of the agency group was known as Saatchi & Saatchi PLC from 1976 to 1994, was listed on the London Stock Exchange until 2000 and for a time, was a constituent of the FTSE 100 Index. In 2000, the group was acquired by the Publicis Groupe. We are a top PR agency in Vietnam handling public relations & below-the-line (BTL) marketing programs for multinational & international companies like Vinhomes - VinGroup, PROCTER & GAMBLE (P&G), ZARA, Acecook VN, MasterCard, Electrolux, SC VivoCity Saigon, Nivea etc. We are sought after by these companies due to the level of our PR, Event & BTL sophistication comparable to international agencies in other parts of the world. Our services include: Corporate & Brand Communications, Brand Activation, Corporate Image Management, Product Launchings, Event Marketing & Management, Tours & Road shows, Conference Management, Crisis Preparedness & Handling, Issue Management, Media Relations, Government Relations, Nationwide & Tri-Media Publicity, Product Placements, Community Projects, Sponsorship Amplification, Media Monitoring & Evaluation, Sales Promotions.