[HCM][Agency] YouNet: Community Manager
Job Description:
The community manager is responsible for managing and engaging with the organizations online community in a way which builds brand awareness and loyalty for various client projects in YouNet Digital.
- Managing a team of social seeders and various projects plans.
- Working alongside the BOD to generate new ideas for social content to drive communications.
- Planning social content and maintaining the content calendar ensuring social media content is regular, relevant and engaging.
- Writing engaging copy for using on relevant social media platforms and right target audience.
- Engaging with Fans and Followers to build relationships with the community and encourage engagement.
- Build relationship and working with vendors or freelancers in social media field for sourcing matters.
- Weekly reporting on social media engagements within the community.
- Monitoring the success of the community and of social media in terms of the overall marketing strategy.
- Liaising with internal stakeholders to relay customer feedback insights gained from online conversations within the community.
- Setup & manage team working processes based on company working platforms & systems.
The ideal background of a community manager:
- Previous experience working as a community manager in a similar role or alternatively a background in digital/social media ideally from a similar industry.
- The ideal community manager will be passionate and articulate with the ability to analyze the implications of online communications and messages.
- Must have a cutting edge interest in social media and be abreast with the fast changing nature of social media and ensuring that new opportunities for engaging with customers are realized.
- Excellent written and spoken communication skills are essential.
- A relevant degree in either marketing, IT or English is essential.
- Experience in project management with flexibility to adapt to various project situation.
- Capable of learning new technologies and optimizing working process to meet the needs of projects.
Job Requirements:
- More than 2 years’ experience in digital agency at related positions.
- Be self-servicing and able to act on own initiative where necessary.
- Having ambition to become an effective and successful manager.
- Be proactive and highly motivated; demonstrate the ability and desire to work independently and confidently, but as part of a team.
- Willing to learn and enjoy new challenges. High sense of responsibility, result-oriented.
- Good communication & presentation skills.
- Prefer candidates with good English skills.
Benefits:
- Net salary: Negotiable.
- Get training in social media research, marketing analysis, brand analysis, social listening.
- Gain deep knowledge about online behavior of consumers regarding the assigned product categories.
- Periodic health examinations.
Recipient's email: [email protected]. CV in English