[HN][Agency] interstellar: Account Manager

RESPONSIBILITIES:

1. Responsible for developing and maintaining relationships with client’s key decision-makers, understanding client’s needs, and objectives, ability to provide insightful advice to senior clients, and promoting the expansion of business

• Exchange information and periodically update the Company's updated information for existing partners/customers of the Company.

• Get new partnerships/clients for the Company through personal relationships.

• Update product information to consult partners/customers better.

2. Responsible for smooth delivery from project commencement to completion through the initiating, planning, execution, monitoring, control, and closing phases

• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time, and on budget, while achieving the expected profit for the company

• Lead account team throughout the end-to-end client-serving process: from pitching, on-boarding, and execution

• Ensures client’s satisfaction by delivering expected campaign/project on point, on time and on budget;

• Works closely with internal partners such as Creative, Strategic Planning and Production Team to follow through on executions of production.

• Contributes ideas and supporting information to develop Team’s strategy for gaining new business as required.

• Manages, trains, coaches and develops subordinates to ensure they perform at their best while providing them the opportunity to develop professionally.

• Oversee the management of multiple partners and 3rd parties to deliver full-circle execution of communication programs.

• Strategic development and implementation of marketing campaigns: Present and discuss the campaign with clients, implementation plan, negotiate the project implementation contract.

• Implement the contract, follow up and ensure the quality of the implementation.

• Report on the implementation of each phase and the entire campaign team.

REQUIREMENTS

• At least 2 - 3 year experience as an AM, and a minimum of 4 years of which has been in an IMC, Branding agency, Advertising (agency) marketing agency environment or similar.

• Strong account management, analytical, and problem-solving skills.

• Excellent communication & presentation skills in both Vietnamese and English.

• Effective team management capabilities.

• Excellent project management skills, able to manage multiple client projects and initiatives.

• Significant experience in professional client relationship management and business development.

BENEFITS:

• Competitive salary based on ability and ability to contribute to the company, not rigid according to working seniority.

• Adjust salary and title periodically every year (or adjust early for employees with remarkable achievements)

• Ensure basic rights and benefits: social insurance, birthday…

• Dynamic working environment, flexible hours and friendly colleagues.

TO APPLY, PLEASE:

Send CV and Portfolio to email: [email protected], [email protected]

No. 46 Lang Ha Street, Dong Da District, Hanoi, Vietnam

Tel: +84 24 6686 7845 or + 84 399 84 1912