[HCM][YouNetECI] Tuyển dụng Research Supervisor (E-commerce)

ABOUT YOUNET ECI

YouNet ECI is the leading E-commerce Intelligence company for brands with advanced research services and the most granular data information platform in Vietnam.

YouNet ECI helps brands to capture the speedy momentum of the e-commerce industry to identify important drivers such as growth rate of the category and its segments, assortment management, shifting from C2C to brand flagship stores or shifting among major platforms including TikTok, customers review, share gain/loss, search visibility. We provide the most comprehensive research service and analytic platform to enable brand/e-commerce management teams to build the competitive advantage in Ecommerce.

Research Supervisor is responsible for managing a client servicing team (5-7 members) to ensure best quality of service delivery and client happiness through smooth team operation and project optimization.

We are looking for Research Supervisor to join with us!

JOB DESCRIPTION

1. Analytical skill (50%) - Ensuring high quality client report

• • Responsible for client satisfaction through actionable recommendation by analyzing Ecommerce sale performance, tactics effectiveness, and/or combination with different data sources
  • Assist in developing new analysis angles/ topics

2. Client consulting (30%) - Understand client & help client reach KPI

• • Ability to build strong relationships with clients through an understanding of clients’ needs/requirements and consultative advisory
  • Implementation account plan to expand client value

3. Coaching people (20%) - Giving example & input for research member

• • Give training/ guidance for Research executive ensuring
    • Research expertise (Analytical scheme, Working with other department to achieve expected outcome)
    • Client service fundamental (Day - to - day servicing, Client relationship building)

JOB REQUIREMENT

1. Knowledge

• • Bachelor degree in Economics, Marketing or Business

2. Skills

• • Strong in Analytical skill
  • Strong in Communication and Relationship building
  • Strong in Problem solving

3. Experience

• • Working in Market Research for at least 3-4 years
  • At least 1 year experience at the same level is a plus

4. Personality

• • High adaptability
  • Highly self-motivated
  • Pro-active & possess driven personality

BENEFIT

• • Competitive salary, 13th month salary, Bonus
  • Premium healthcare insurance (PVI Insurance)
  • 12 days of annual leave & 5 days of sick leave
  • Performance appraisals and promotion every year
  • Standard health check
  • Company trip, Year end party, Team building
  • Occasion-based offerings: Birthday, wedding, maternity, …
  • Parking support
  • Equipment for work (PC / laptop)