[HCM] [Agency] [Prime Commerce] - Tuyển dụng Account Executive FULL-TIME

About Us

We are a local Digital Commerce agency in Vietnam passionate about creating seamless customer experience for brands and providing comprehensive customized solutions to execute their online strategies to fuel growth. With the belief in the power of technology and customer experience, we can take brand’s online presence to the next level and unlock all potential aspects of brand’s online identity in Vietnam and SEA. Prime Commerce is currently promoting 2 core aspects: technology products and service in communication strategy.

We have offices in: Vietnam - Malaysia - Singapore.

Job Description

1. Client Service

• Proactively identify and address client needs by staying updated on industry trends, market insights, and competitors' activities.
• Develop and maintain a deep understanding of each client's business, industry, and objectives to offer strategic guidance.
• Act as the primary point of contact for clients, promptly addressing inquiries, concerns, and requests.
• Collaborate with clients to define project goals, objectives, and key performance indicators (KPIs).
• Present campaign strategies, reports, and performance metrics to clients in a clear and compelling manner.
• Seek opportunities for upselling or cross-selling additional agency services to clients based on their evolving needs.

2. Project Management

• Write client brief and debrief effectively to internal team members
• Develop proposal and present to clients
• Develop project planning and timeline
• Schedule task, monitor project progress and coordinate resources, timelines, and deliverables and detect delays/problems in the project and tackle them to ensure efficient project execution.
• Collaborate with cross-functional teams, including creative, production, and technical teams, to ensure project success.
• Conduct regular project status meetings with external and internal teams to keep everyone aligned and informed.
• Monitor project budgets and expenses, providing timely updates to clients and addressing any budget-related concerns.
• Responsible for building & maintaining relationships with third-party suppliers to make sure input products meet desired quality & are delivered within deadlines
• Conduct post-project evaluations to gather feedback from clients and internal teams, identifying areas for improvement and best practices.

3. Paperwork (5%)

• Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
• Assist in the preparation of proposals, contracts, and other necessary documentation for client engagements.
• Ensure all project-related paperwork, including contracts and invoices, is filed and managed appropriately.

Requirements

• University/College graduate, Bachelor degree in Marketing or related field is preffered
• Proficient in Vietnamese and English, both written and spoken.
• A minimum of 1-2 year of professional experience as an Account Executive in a agency
• In-depth knowledge of the digital marketing landscape, including trends, best practices, and emerging technologies.
• Multi-tasking, detail-oriented, proactive, responsible, enthusiastic, and result-oriented
• Able to work independently, self-learning and work under pressure
• Exceptional verbal and written communication skills, with the ability to convey complex ideas and strategies in a clear and concise manner.
• Strategic thinking, analytical and listening skills
• Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
• Excellent documentation skills (MS Word, Excel, PowerPoint)

Benefits

• Working in young, dynamic and friendly environment; highly supported by teammates and Supervisor.
• Growing business and long-term career path development
• Training courses (company training programs and self – studying programs)
• Company’s monthly activities, company trip
• Challenge your limits in a fast-growing company
• Allowances: Transportation according to company’s policy
• 12 annual paid leave days
• Social, Health and others Insurance base on Labor Law
• Annual Performance review

Visit our website primecommerce.asia for more information. Please send your CV/Portfolio to [email protected] Subject: [PRIME – ACCOUNT EXECUTIVE]