[HCM] [Agency] [Buzzmetrics]: Research Manager

ABOUT BUZZMETRICS

Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.

Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life, we exist to deliver better business outcomes through the understanding value of online voices.

Buzzmetrics is rapidly expanding and we are looking for steady and analytical professionals to help support our growth

Research Manager is responsible for managing group of client servicing team (10-15 members). They are responsibility for appropriate high levels of service to those clients through team development (training, growing team, planning IDP, build culture...) and PnL management

JOB DESCRIPTIONS

1. People Leadership (30%) - Daily

• Closely guide and coach a project team in their daily activities by providing business context, setting performance goals and actively implement plans for career development
• Encouraging, inspiring and sharing knowledge with the team

2. Client Consulting (25%) - Daily

• Ability to communicate effectively and confidently with clients through various channels
• Provide day-to-day liaison with external clients to make sure the project status is well communicated
• Presenting findings back to clients in a clear, concise and engaging manner
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills

3. Research Executing (25%) - Daily

• Oversee the team to ensure flawless execution of all market research projects from design to delivery
• Manage all aspects of running complex research projects
• Collaborate with various departments (e.g. research, operations) to implement project management practice across all projects

4. Cost Management (15%) - Monthly

• Ensure job profitability is achieved to meet the business expectations and instill this in the project team

5.  Others (5%) - On request

• Recommend and able to execute improvements in work processes within the area of responsibility
• Other tasks assigned by Research Head

JOB REQUIREMENTS

1. Education/ Knowledge

• Bachelor‘s degree in Economics, Marketing or related field

2. Skill

• Excellent organizational, time management and multitasking skills
• Strong communication and interpersonal skills to communicate effectively with internal and external people
• Ability to work effectively in high pressure & with cross-functional teams
• Able to motivate team member’ spirit
• Be good at convey company philosophy and company culture
• Fluent in Vietnamese and good command of English especially writing

3. Experience

• At least 5 year experience in marketing field or related position
• Have an experience in social listening is an advantage
• Previous market research exposure is an advantage
• Any other experience to prove that you can do the job well

4. Personality

• Possess high level of reliability, integrity and personal ethics
• Collaborative, innovative, flexible
• Be trusted, adaptable and proactive attitude

BENEFITS

• Competitive salary, 13th month salary, management bonus
• Premium healthcare insurance (PVI Insurance)
• 12 days of annual leave & 5 days of sick leave
• Performance appraisals and promotion every year
• Standard health check
• Company trip, Year end party, Team building
• Occasion-based offerings: Birthday, wedding, maternity, …
• Parking support
• Equipment for work (PC / laptop)
• Free in-house entertainment facilities: football, book tree, coffee and snack
• Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends…
• Professional and Friendly Working Environment, chance to attend employee’s training and development programs

HOW TO APPLY

• Please send your CV here
• Email: [email protected]