[HCM] [YouNet AM] Tuyển dụng Account Head

ABOUT YOUNET AM

 

YouNet AM is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.

YouNet AM is the leading Advocacy Marketing agency based on Social Data Platforms which are Social Listening, Social Influencer, Social Advocacy.

With advanced social data & insights, we truly understand what motivates, inspires and excites communities, then provide results-driven marketing solutions and maximize our client’s ROI.

We are looking for an experienced Account Head, who will build, develop & co-ordinate the resources needed to service projects, build strategic account operational plans and balance the expectations of clients with the execution of work.

 

ROLES & RESPONSIBILITIES

Account Operations Management (60%)

Execute company‘s business target annually:

• Get involved in the annual business planning process.
• Define strategy & lead department to achieve the company‘s target revenue & project‘s P&L by winning clients satisfaction.
• Get involved in innovation projects for business‘ long-term growth.

Account Operations Management:

• Define/manage/optimize working processes to ensure the projects‘ operations effectiveness of internal & external departments.
• Understand and ensure the client‘s strategy is well executed.
• Cost management including internal and 3rd party costs, ensure project‘s margin.
• Client‘s happiness tracking & management.

Build and retain talent force for account unit (40%)

• Clear R&R (role and responsibility) of each member in the team, in project and in company.
• Understand and support members to perform according to account management KPI set & annual target.
• Train, re-train or request company to train members with specific skill set or knowledge.
• Pioneer leading innovation projects at dept level. Be exemplary for a proactive and disciplined attitude.

 

Benefit: Basic salary, 13th month salary, Bonus
Report to: Vice Director
Promotion: Can be promoted to Account Director

 

REQUIREMENTS

Knowledge

• Advanced Social Media Marketing.
• Digital marketing models and tactics.
• To be equipped: business planning & P&L management.

Skills

• Customer intelligence: ability to analyze & drive customer purchasing insights.
• Excellent written and oral communication skills.
• Excellent English skills.
• Excellent presentation skills.
• Effective team management capabilities.
• Strong problem solving/troubleshooting skills.
• Strong leadership & people management skills.

Experiences

• At least 5-7 years’ working experience in a Digital agency and 2-3 years in the Account Manager position.

Personality

• Innovative, flexible, strategic thinking.
• High sense of judgement & responsibility.
• Possesses high level of reliability, integrity and personal ethics.

HOW TO APPLY:

• Submit your CV by CLICK THIS LINK