Account Manager, Global Agency

Cốc Cốc is seeking a talent account manager to serve as the direct link and works closely with the Clients and Planner & Operation/Support teams throughout the project to ensure that tasks are completed on time and on budget.

1. JOB DESCRIPTION

Account Management:

• Be initiative in account management tasks: meet up with clients, take brief, brainstorming, research about brand/consumer insights…

• Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, campaign management).

• Be highly organized and accountable for deadlines, status reports and internal reviews.

• Predict problems that may arise and prepare solutions.

• Assist with challenging client requests or issue escalations as needed.

• Responsible for managing several accounts & make sure of a good flow.

• Negotiate contracts and close agreements to maximize profits.

• Lead internal and external meetings.

• Complete weekly reports.

• Control 3rd-party work quality and timeline.

Business Development:

• Build and maintain strong, long-lasting client relationships.

• Proactively seek for new business opportunities and deliver improvements.

• Achieve targets and goals.

• Forecast and track key account metrics.

Team Management:

• Train and manage account team members.

• Solve team and cross-team problems.

• Maintain the spirit and values of the agency to the team.

• Recruit account team members.

2. JOB REQUIREMENTS

Required qualifications:

• Bachelor’s in Marketing, Advertising, or related field.

• Experienced and good understanding in digital marketing in Vietnam in general.

• Proficiency in both English & Vietnamese.

Preferred qualifications:

• Experienced in working with global clients.

• At least 3+ years experience in account management (digital or advertising agency experience preferred).

Personality traits necessary to be effective with the team (optional):

• A Problem Solver with a positive attitude.

• Be stable under pressure and have a strong sense of urgency.

• Strong relationship management skills, comfortable interacting with clients in person and over the phone.

• Be effective at multitasking, time management, presentations skills, strategic and innovative thinking.

3. WHY YOU'LL LOVE WORKING FOR CỐC CỐC

Few countries have local challengers in the search and browser space. Vietnam is one of those countries thanks to Coc Coc. There are a lot of challenges in competing against dominant global players, but also lots of rewards when we succeed.

• Professional growth:

• • What we are doing is difficult, and this is why there are a lot of opportunities to learn and grow – no pain, no gain.

  • You will have to work alongside talented team members who have a unique skill set and expertise in this market.

  • Coc Coc is a Vietnamese company but we are also working in an international environment with team members/partners/customers that are local and international

  • We have a mix of on the job learning/coaching/training to support you in your job and help you grow.

• Compensations:

• • Competitive & Attractive salary and bonus scheme.

  • Great Trade Union benefits for staff and family.

  • Special Annual and Sick leave policy.

  • Remote work policy and casual clothes.

• Working environment:

• • Exciting internal events to help you understand the whole business and make you feel like you are part of the Cốc Cốc family.

  • Modern and cozy kitchens with plenty of free noodles, coffee/tea bars and fresh fruits every day, to make sure the energy level is high when you need it.

  • There are many interesting hobby clubs to share your non-professional passions: Yoga, Bicycle, Painting, Board game...

4. CONTACT

• Submit CV via email: [email protected]

• Working location: 3rd Floor, Block AB, 27B Nguyen Dinh Chieu, Da Kao Ward, District 1, HCMC.