[HCMC] ACCOUNT EXECUTIVE - Halocom Media

Job Description

I. Team leadership:

• Lead account team of 3 AEs/SAEs throughout the end-to-end client serving process (from proposal to pitching, onboarding, and execution)
• Manage team capacity and assign tasks to each direct report
• Support Account Director in recruiting and developing Account Executives, providing frequent training and coaching for Account Executives

II. Client relationship management:

• Act as a senior client representative: Responsible for developing and maintaining relationship with client’s key decision makers, understanding client’s needs and objectives, ability to provide insightful advice to senior clients and promote the expansion of business
• Manage client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
• Present proposal to client, ability to address questions and drive the meeting to reach a conclusion
• Documenting client designbriefings, understanding them in the context of the current or proposed brand essence and current market situation
• Acting as a client representative through the proposal & implementation process, ensuring that the solutions we develop meet client needs
• Managing client expectations of timing to ensure that projects are delivered at highest quality levels, on time and on budget, while achieving the expected profit for the company
• Being responsible for the effectiveness of communication activities & services consulted and provided to customers.
• Cooperating with other related departments to follow contracts and contract terminations.
• Join in with other departments in pitching new customers.

III. Project management:

• Plan team’s P&L (quarterly and monthly P&L), monitoring, managing and ensuring the team’s delivery of the planned P&L target
• Monitor performance of projects, responsible for quality and output of internal team problem solving, discuss end-of-project performance review with client
• Implement performance management practices, processes and measures
• Outline structure for proposal development

Benefits

· With us you will find an exciting blend of a vibrant startup environment and professional operations. Many of our employees have backgrounds as successful corporate executives and management consultant, with strong entrepreneurial spirit

· A talented and very motivated team with flat hierarchy

· An exciting opportunity to learn and grow, a real challenge – we uphold to high quality standards where team effort is pivotal and solution is rarely obvious, you can and is expected to shape the way forwards

· Opportunities to initiate and implement operational and strategic initiatives every day

· Competitive compensation

Job Requirements

• At least 1 years of experience as Account Manager/ relevant position
• Account management experience in an Advertising/Marketing/Digital Agency
• Intermediate understanding of digital disciplines (creative, technology, user experience, strategy)
• Effective team management capabilities
• Excellent project management skills, able to manage multiple client projects and initiatives
• Significant experience in professional client relationship management
• Understanding of deadlines, budget management and deliverables
• Excellent client service skills
• Ability to manage multiple project initiatives and to work collectively with an off-site team of resources
• Proven client and team management expertise
• Ability to move from analysis to concept and persuasively introduce new ideas
• Excellent communication & presentation skills in both Vietnamese and English
• Advanced Microsoft Office skills,especially Powerpoint and Excel

What you get

• Training about categories: FMCG, Banking, Ecommerce, Fintech, Classified, OTA, Beauty, Education,...
• Training algorithm in all digital channels: Google, Facebook, Coc Coc, Zalo, Linkedin, Tik Tok, DSP,...
• Training all tools & skills-Highly motivated in working environment
• Work in a dynamic, fast-paced and international environment
• Opportunity to become an official employee
• Salary + Bonus base on your projects
• Allowance: Lunch, Dinner, parking fee, tel Card

Address: Level 9 – PSG Building, 11 Bis, Ward 6, Nguyen Gia Thieu Street, District 3,

Ho Chi Minh City, Vietnam

Contact: Send CV to [email protected]

Website: https://halocom.vn/