Marketer Lại Thị Thu Hằng
Lại Thị Thu Hằng

HR Supervisor @ CÔNG TY TNHH SBN (VIỆT NAM)

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[HCM][Agency] VBA-ADK: Account Manager

  • 22/10/2019
  • 3,185
  • 11

Location: 33 Lê Duẩn, Q.1, HCM

Working hour: 8:30AM - 6:00PM (Monday to Friday)

Responsibilities:

  • Managing the company clients’ accounts in accordance with the requirements and provide front line support to CEO/COO.
  • Leading all the project productions/outcomes and drive content & creative strategy. Managing client expectations and satisfaction on high standards on every campaign.
  • Working with other teams, especially Strategists to find insights & provide creative inputs.
  • Reporting process/outputs/results to CEO/COO and deliver presentations to clients.
  • Responding to customer enquiries and complaints; providing specific solutions when problem/issue occurs.
  • Creating opportunities to grow business in term of revenue on assigned accounts.Gaining trust and maintaining good relationship with clients.
  • Coaching & supervising Account Executives to manage accounts and accomplish assignments in a timely and efficient manner such as campaign performance, media plan, contract preparation…
  • Supporting CEO/Sales Manager to enforce all of VBA’s policies including; ad specifications, bundling requirements (if necessary), pricing guidelines, turnaround times and general advertising terms….
  • Developing team member qualified for company business need such as assigning jobs, managing team workload and performance, giving feedback to team members in timely manner periodically.
  • Inspiring all the relevant teams, and solve everyone’s difficulties; listen to team member difficulties and motivate them; give recognition for good performance as well as manage poor performance
  • Deliver training and coaching to team members to enhance their skills and knowledge in project management.
  • Acting as the key interface between the customer and all relevant divisions.

Requirements:

  • Above 4 years’ experience in Account Management and display an attitude that is the key to success. Worked at a digital agency is a plus.
  • Has ability to work independently and supervise a team of 3-5 Account Executives.
  • Good analytical and organizational skills as well as communication skills
  • Ability to manage multiple projects at a time while paying strict attention to detail.
  • Good team working skills and the confidence to lead and motivate a team
  • Ability to manage your own workload and supervise the work of others concurrently.
  • Be able to perform under high pressure to meet deadlines and demanding targets.
  • Proactive, positive attitude, creative thinking, good problem solving skills, willing to learn, adapt and operate with a dynamic and fast moving working environment.
  • Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
  • Excellent command / highly proficient in spoken and written English.

Benefits:

  • Salary: from 18,000,000₫ /month
  • Allowances and bonus by project
  • 13th month salary
  • Annual salary review
  • Annual company trip and team building.
  • Others: Monthly Birthday Celebration, All-in-hands meeting (going abroad), health care, medical insurance …

How to apply:

Send CV with subject please state clearly as: POSITION_FULL NAME

Mail: [email protected]

Contact: